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How miyon88 Handles Your Personal Information

Your account data stays under our control — not passed around, not sold, and handled according to how you registered and how you transact with us.

Account data kept secureGCash, Maya & InstaPay transactions coveredYour right to access your own dataClear retention periodsContact path for data requests
miyon88 How miyon88 Handles Your Personal Information
DATA REQUEST CHANNELS

How to Reach Us About Your Privacy

If you want to access, correct, or request deletion of your personal data, our support team handles those requests directly. Reach out through any of the channels below and include your registered account email so we can locate your profile without delay. We aim to acknowledge data requests within two business days and resolve straightforward cases as quickly as the verification process allows.

Live Chat Start a live chat session from your account dashboard. Have your registered email or GCash number ready so we can verify your identity before pulling up your data record.
Email Support Send your data access or correction request to our support email address. Include your full name, account username, and the specific data you are asking about for faster handling.
Account Help Form Use the in-app help form under Account Settings. Select the Privacy or Data category, describe your request, and our team will respond to your registered contact within two business days.
DATA PROTECTION PRACTICES

How We Protect and Manage Your Account Data

We apply practical, layered controls to keep your data safe from the moment you register to the point you request account closure. Below are the four core areas of how we approach data protection on this platform.

Encryption in Transit and at Rest All data moving between your device and our servers travels over SSL-encrypted connections. Stored account data — including identity records and transaction history — is encrypted at rest so it is unreadable without the correct decryption keys.
Cookie Control and Session Management We use session cookies to keep you logged in during a visit and preference cookies to remember your settings. You can clear cookies from your browser or app at any time; doing so will log you out of your current session but will not delete your account data.
Retention and Deletion Policy We keep your account data for as long as your account is active and for a period after closure as required by applicable law. Once that period ends, your data is deleted or anonymised. You can request deletion earlier by contacting support, subject to any legal hold obligations.
Access Control and Staff Permissions Internal access to personal data follows a role-based permission model. Only staff whose work directly involves account verification, payment processing, or compliance can view your records, and all access events are logged for audit purposes.

Your Privacy Rights — Common Questions

These are the questions we hear most often about how your personal data is handled on miyon88. If your question is not covered here, our support team can walk you through the specifics for your account.

We collect your name, email address, date of birth, contact number, and the payment method you register — such as your GCash or Maya number. Identity documents may also be requested during verification.

We do not sell your data. We share it only with payment processors — like GCash, Maya, and InstaPay networks — and identity verification services, strictly to process your account transactions and confirm your identity.

Contact us via live chat or email with your registered account details. We will verify your identity first, then provide a summary of the personal data we hold within two business days of confirming the request.

Yes. Send a correction or deletion request through live chat, email, or the in-app help form. Deletion requests are processed once your account is closed, subject to any retention period required under applicable law.

We retain your records for the period required by applicable regulations after account closure, then delete or anonymise them. The exact period depends on the legal obligations in force at the time.

No. Your GCash, Maya, and InstaPay wallet credentials are not stored on our servers. Payments are processed through each provider's own secure channel; we only hold the transaction reference and amount on our side.
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Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.